The James F. Collins Agency can handle all of your insurance needs with our multitude of excellent carriers. If you have any questions, please feel free to call us at 716.652.4203.
James F. Collins, CIC
President / Life & Health / Commercial / Personal Insurance
I am a member of East Aurora Moose Lodge, Sons of the American Legion, East Aurora Kiwanis Club, Immaculate Conception Church, and Independent Insurance Agents of WNY.
When I am not working I enjoy spending time with my grandchildren, boating, fishing, golfing, and snowmobiling.
Michele Steiner, AAI
Commercial Lines Manager
In 2009, I married my husband Scott and we bought a house in Sardinia. I am a trustee on the Board of St. Martins Lutheran Church. I enjoy camping, making jewelry, and spending time with our kids, grandchildren, and the rest of our family.
Dana Calteaux, ACSR, CISR
Personal Lines Manager / Accident, Life & Health / Notary
I have an Associate’s degree in Criminal Justice and a Bachelor’s degree in Community and Human services. I started my insurance career with the Collins Agency in April 2008. In September of that year, I received my Property and Casualty license and in April 2017 I obtained my Accident, Life and Health License. I specialize in personal lines including home, auto, landlord, recreational vehicle and personal umbrella insurance. To expand my insurance expertise, I have earned designations as a Certified Insurance Service Representative (CISR) and Accredited Customer Service Representative (ACSR).
My family and I enjoy the outdoors and love to spend time camping in the summer and snowmobiling in the winter.
Personal Lines / Notary
I have lived in East Aurora my entire life and enjoy spending time with my family and friends in this great community we live in. I am a member of the East Aurora Moose Lodge #370 and enjoy volunteering for events for the East Aurora Boys and Girls Club and American Legion Post #362.
Assistant Account Executive
I started working in the Insurance Industry after attending Buffalo State College in 2009. I received my Property and Casualty license in May of 2011 and specialized in auto insurance. I joined the James F. Collins Agency in June of 2015 as a licensed agent specializing in customer interaction.
When I am not working, my time is spent devoted to my boys. My family and I enjoy being outdoors, camping, swimming, and going on adventures. I enjoy photography, crafting, and cooking.
Jacqueline Collins, CIC
I have an Associate’s degree in Accounting. I worked in the accounting field before having children. After raising children, I joined the Collins Agency in 1988. I became a licensed agent in Property and Casualty in 1989 and a member of the Society of Certified Insurance Counselors in 2001. As a member, I am required to attend annual educational courses in Agency Management, Personal Lines, Commercial Property, Commercial Liability, and Life and Health.
I am a member of Immaculate Conception Church in East Aurora and the East Aurora Moose Lodge #370. I enjoy volunteering for the American Legion Post #362 and Kiwanis Club of East Aurora. My fun time is filled with grandchildren, golf, summers at our family cottage, and snowmobiling.